Description
Objectives
Learning Objective 1 – Recognize and observe standards of safety and etiquette when making service calls to residential and commercial facilities.
- Observe safety on service calls.
- Observe etiquette on service calls.
Learning Objective 2 – Explain how to troubleshoot and repair problems with water supply systems.
- Explain how to troubleshoot and repair leaks.
- Explain how to troubleshoot and repair frozen pipes.
- Explain how to troubleshoot and repair water pressure problems.
- Explain how to troubleshoot and repair water quality problems.
- Explain how to troubleshoot and repair water flow-rate problems.
- Explain how to troubleshoot and repair underground pipes.
- Explain how to diagnose cross-connections.
Learning Objective 3 – Explain how to troubleshoot and repair problems with fixtures and appliances.
- Identify common repair and maintenance requirements and procedures for fixtures, valves, and faucets.
- Explain how to troubleshoot and repair water heaters.
- Explain how to troubleshoot, repair, and replace tubs, showers, and water closets.
- Explain how to troubleshoot and repair other fixtures and appliances.
Learning Objective 4 – Explain how to troubleshoot and repair problems with DWV systems.
- Explain how to troubleshoot and address blockages.
- Explain how to troubleshoot and correct odor problems.
Performance Tasks
Performance Task 1 (Learning Objective 2) – Troubleshoot and repair problems with water supply systems.
Performance Task 2 (Learning Objective 3) – Troubleshoot and repair problems with fixtures, valves, and faucets using the proper tools and replacement parts.
Performance Task 3 (Learning Objective 3) – Use manufacturer’s instructions to disassemble and re-assemble a valve.
Performance Task 4 (Learning Objective 3) – Troubleshoot and repair problems with water heaters.
Performance Task 5 (Learning Objective 4) – Troubleshoot and repair problems with DWV systems.
