In any construction company, quality should be as much the responsibility of the president as the project manager and craftworker. As project manager, you must be aware of the fundamental concepts of an effective quality control and assurance process and apply them in day-to-day management activities. Many companies have established quality standards covering all aspects of quality control and assurance, from pre-planning to final inspection. Project managers in such companies should become familiar with these standards and incorporate them into their daily activities. The Project Management Institute (PMI) has established standards, the PMBOK ® Guide, to ensure that a construction project takes into account quality planning, assurance, and control. PMI’s guidelines for project quality management are tailored to be compatible with the International Organization for Standardization’s ISO 9000 and 10000 series. Also influential are guidelines established in total project quality management (TQM) processes. Together, these proprietary and non-proprietary systems provide the foundation for today’s project quality management process.